1) Your clients go to your website* where you
have set up a link like "Schedule an Appointment" that
opens the Flash Appointments Client Scheduler.
2) Your client selects a date, service, and an
opening that suits his/her schedule, enters contact information and confirms
the appointment.
3) A confirmation email is sent to your client
and to the staff member providing the service.
4) A reminder email is sent to the client
the day before the appointment.
*It is not required that you have a web site,
though it is recommended. See Do I need a web site... below.
Can I purchase the software and run it on my own servers?
Flash Appointments is not available for purchase.
The scheduling software resides on Flash Appointment's servers. You won't
ever have to worry about installing and maintaing the software. You don't
need any special equipment or expertise to use Flash Appointments. All you
have to do is keep your business settings up to date and you can accept online
appointments around the clock.
While you do not need a web site to take advantage of online appointment
scheduling, it is recommended. See Integration Options for details on different
ways to make the most of Flash Appointments in your business.
Where do I enter my billing information after the free trial?
Log in to Your
Account and go to the Account Billing option. For security you
will have to re-enter your username and password. Enter your credit card information.
Also, be sure to complete the Recurring Billing Authorization so that you
can be sure to get uninterrupted service.
Don't worry about making a long term committment. You can cancel at any time!
Do I need a fast internet connection to use your service?
No, both you and you customers can use a dial-up connection. However
a high speed connection such as DSL or a cable modem at your office will significantly
speed the use of Flash Appointments and save you time.
How do I add a link to my new Flash Appointments scheduler from my own web site?
The simplest way to add the Flash Appointments Client Scheduler
link to your site is to select the HTML code below, copy it and paste it into
your web page. Replace the number "1" at the end of the
href statement with your account number. This number was supplied to you in
the email after you signed up.
Can more than one person be scheduled for an appointment or seminar?
No, not currently. However, this requirement will be supported in a future release.
Is Flash Appointments compliant to the HIPAA laws for patient privacy?
Flash appointments does not disclose customer information - see our privacy policy.
Flash Appointments does not collect any medical information from patients.
