How It Works

How Web Based Appointment Scheduling Works:

 

The Client Scheduling Process

1) Your clients go to your website where you have set up a link like "Schedule an Appointment" that opens the Flash Appointments Client Scheduler.
2) Your client selects a date, service, and an opening that suits his/her schedule, enters contact information and confirms the appointment.
3) A confirmation email is sent to your client and to the staff member providing the service.
4) A reminder email is sent to the client the day before the appointment. No shows drop off dramatically!

 

 

 

Unique Flash Appointment Features

Online Scheduling on a single screen. Appointments are booked on a single page in about a minute!
Flash Appointments is a rich internet application (RIA). That means updates occur on demand in a single page. Clients can search for an ideal appointment time without having to go back and forth or waiting for the screen to refresh- available appointment times update instantly on the same screen.

A ‘see next available time slot’ shows up if the service is not available for a particular day, this makes it easy to find another option when your schedule is heavily booked or availability is limited. Clients love this unique Flash Appointments feature!

Another unique Flash Appointments feature is our horizontal calendar view. Easily see all appointments for the day in the receptionist view without having to scroll. It’s a little thing that makes a big difference to our customers.

 

Easy Set up & Management

Depending on the complexity of your calendar, you could set up your online appointments system in 15 minutes. Once set up is complete, a separate section will allow you to easily manage all your day to day activities.

 

Free yourself to do what you do best

Empower clients: Let clients schedule appointments when it is convenient for them. You limit how far in advance they can schedule, whether they cancel online and how late they can cancel. Confirmation and reminder emails help reduce no shows.

Empower staff: Set up your staff so they can see their appointments online. You also decide whether to allow them to manage their own hours of availability and whether to allow them to manage their own online appointments.

Allowing people to manage their own schedules frees you up to what you do best. Plus, you, your staff and clients can easily synchronize appointments to Outlook, Gmail, Lotus Notes and more.

See how it works: take a tour or try a live demo.