Get more online appointments

Increase use of online appointment scheduling

Getting clients to use online scheduling

Increase the % of your customers making online appointments.

7 ways to increase the percentage of clients making online appointments:


1. The number one way to drive people to your online scheduler is by telling them about it on your voicemail. For example, a hair salon message might go something like this ‘Thank you for calling All Massage Spa. You have either called outside our normal business hours or we are assisting other customers. If you would like to make an appointment please call back or you can book online at Simply click on the link at the top of the page that reads “Make an Appointment Now".’

2. Place your appointment link on your website in a prominent position. We provide more information on this subject on our Positioning your ‘Appointments’ link page.

3. Place your web site URL on your business card and next to the URL place wording next to it indicating that you accept appointments online.

4. If you use direct mail and/or newspaper advertising - let your current and future customers know they can make appointments with you on your website.

5. Tell your customers about online scheduling while they are in your waiting area either with a note on the wall, little notes they can take with them as reminders or have your receptionist tell them verbally.

6. Customize your receipts to include a note that customers can schedule appointments online on your website.

7. When a customer is paying for your services you can tell them about scheduling online appointments for their next visit.

We hope these 7 ways helps encourage more of your customers to schedule appointments online.

Other tips:
Positioning your “Appointments” link
Drive more traffic to your site
Integrate online scheduling into your business


Online Appointment Scheduling from Flash Appointments, an unmatched balance of benefits:

  • Affordability
  • Ease of use
  • Power

Affordable. The Solo Plan starts at just $10/month. All plans offer unlimited appointments and users. No sneaky charges for high appointment volume or additional logins.

Easy to Use. Flash Appointments is a rich internet application (RIA). That means updates occur in a single page. For instance, clients will want to shop for an ideal opening. In Flash Appointments when the user clicks a new date or service, available appointment times update instantly on the same screen. That makes it easy to shop around especially when schedules are filling up and availability is limited.

Powerful. We use filtering to manage large data sets. That means Flash Appointments can scale up to meet your growing business needs. Try the demo to see how we can handle:

  • Many schedules,
  • Complex service menus,
  • Multiple locations